For over 15 years, Marissa M. has developed, implemented, managed, and supported all software applications for our various operations. She ensures that Physician DataTrust employs state-of-the-art information systems and software. Marissa attended Azusa Pacific University and completed studies in database development, SQL, and Health Care compliance including HIPAA. Throughout her years of experience in the managed care industry, she has worked to streamline electronic processes while ensuring data accuracy. In 2005, Marissa created the claims operating system we use today, OSS, which made our processing system completely paperless! This program has been so effective that in 2009 Marissa released an updated version, OSS2. Marissa generates internal encounter reports to track, validate, and confirm health plan encounter submissions and compensation. She also directs our Pay for Performance program to ensure we meet health plan thresholds and standards. Marissa currently oversees claims, referrals, eligibility, and authorizations systems management. Physicians DataTrust relies daily on Marissa’s expertise, ingenuity, and diligence as the keystone of our software systems checks and balances.